Frequently Asked Questions

Q :  Bagaimana cara mendaftar di electronic-city ?

A : Silahkan anda membuka link https://electronic-city.com/howto/view/id/26/title/How+To+Register+Member mengenai  cara mendaftar di electronic-city

Q : Bagaimana cara belanja menggunakan transfer bank ?

A : Silahkan anda membuka link https://electronic-city.com/howto/view/id/27/title/How+To+Shop+With+Bank+Transfer mengenai cara belanja menggunakan transfer bank

Q : Bagaimana cara belanja menggunakan Kartu Kredit dan Cicilan ?

A : Silahkan anda membuka link https://electronic-city.com/howto/view/id/28/title/How+To+Shop+With+Credit+Card+And+Installment mengenai cara belanja menggunakan kartu kredit dan cicilan

Q : Apa yang harus saya lakukan setelah melakukan order ?

A : Anda hanya perlu melakukan pembayaran 1x24 jam setelah melakukan order. Jika dalam batas waktu tersebut anda belum melakukan pembayaran, maka status anda akan menjadi Auto Cancel.

Q : Bagaimana cara refund ?

A : Kontak kami melalui https://electronic-city.com/store/support lalu pilih customer care. Dana anda akan dikembalikan maksimal 2 minggu setelah anda mengisi contact form dan sudah di verifikasi oleh kami.

Q : Bagaimana cara menggunakan voucher ?

A : Silahkan anda membuka link https://electronic-city.com/howto/view/id/32/title/How+To+Use+Voucher mengenai cara menggunakan voucher

Frequently Asked Questions

Q: How do I register in the electronic-city?
A: Please open the link https://electronic-city.com/howto/view/id/26/title/How+To+Register+Member on how to register in the electronic-city
 
Q: How do I shop using bank transfer?
A: Please open the link https://electronic-city.com/howto/view/id/27/title/How+To+Shop+With+Bank+Transfer on how to shop using bank transfer
 
Q: How do I shop using Credit Card and Installment?
A: Please open the link https://electronic-city.com/howto/view/id/28/title/How+To+Shop+With+Credit+Card+And+Installment on how to shop using a credit card and installment
 
Q: What should I do after an order?
A: You only need to make a payment 1x24 hours after order. If within the time limit you have not made a payment, then your order status will change to Auto Cancel.
 
Q: How do I refund?
A: Contact us via https://electronic-city.com/store/support and select customer care. Your funds will be refunded up to 2 weeks after you fill out the contact form and has been verified by us.

Q : How do I use the voucher ?

A : Please open the link https://electronic-city.com/howto/view/id/32/title/How+To+Use+Voucher on using a voucher